The Sandholm Way describes the mission, vision, and values that drive the work of Sandholm Excellence Center and Sandholm Associates. The Sandholm Way is based on long-term experience in successful business development.

OUR CUSTOMER´S RESULTS ARE THE FOUNDATION OF OUR SUCCESS 
During the over 50 years that Sandholm Associates has been a leading provider in the field of Quality in northern Europe, our most important asset has been the success our customers have achieved due to the new approaches and skills we helped them learn.  We focus on achieving good results – not enforcing strict adherence to tools or methods.  The extensive knowledge that Sandholm consultants maintain allows us to see beyond the tools, which are merely the means for improvement, to the end goal of achieving quality and progress for our clients.  We help our clients find the path to success - by any means necessary.

CUSTOMER SOLUTIONS FOR UNIQUE CHALLENGES
Sandholm Associates customizes its approach to each organization and project.  While existing concepts, models, and tools are the foundation of this work, they must be adapted, integrated, and developed with consideration for each new situation and long-term application.

HELP BUSINESSES HELP THEMSELVES 
Sandholm Associates consultants do not take over responsibility for implementation but teach our clients to help themselves.  We promote competence building and provide coaching, mentoring, and specialist knowledge to strengthen our clients’ operations.  Quality work is most successful in the long term when all employees have adopted the culture of improvement, have learned the skills necessary to perform the work and follow their own initiative to maintain the progress of the work.  
        
METHOD AND KNOWLEDGE DEVELOPMENT
Sandholm Associates is a thought leader in quality and continuously improves the concepts, methods and tools taught in our courses and used in our consulting.  We are deeply committed to research, have a strong international outlook, and are committed to leading the field of Excellence through knowledge, partnership, collaboration, and networking. We share our findings and experiences by regularly publishing articles and books reflecting the latest Quality and Excellence information.

PRACTICAL LEARNING AND EXPERIENCE
Sandholm Associates programs include an optimal balance of classroom education and practical experience to best prepare our students for organizational success.  We use blended and active learning methods and combine face-to-face and online activities for the best results. Applied projects are often part of training programs and include exercises, real cases, and self-directed project work that illustrate the knowledge learned in the classroom. This allows participants to apply the newly-acquired knowledge to real life, while still having access to consultant feedback. 

LEADERSHIP AND CULTURE CHANGE
Sandholm Associates focuses on leadership and internal cultural change, which is crucial to long-term success in quality initiatives.   We train leaders to constantly improve their businesses to meet customers’ needs and deliver quality products/services.  We also teach leaders to involve all levels and value their contribution to providing quality.  We train employees or help leadership train employees internally to understand quality and improvement methodology and their role in the work.  This prepares an organization for the significant cultural change necessary for any large-scale improvement initiative.