Consulting

Sandholm Excellence Center offers consultancy support to help our customers succeed with quality, excellence, and continual improvements. We believe consultation should develop the client's skills and ability to achieve sustainable success. Therefore, our consultants help you help yourself and do not take over the client's responsibility.

Our aim as consultants is to be the source of knowledge and inquiry, a roadmap, a coach, a catalyst, and a sounding board. We are strongly committed to delivering concrete results to the client. As much as possible, the client's employees will perform the work. This builds competence in the client's organization, which is essential to ensure the continued operation of improvement efforts.

Sandholm Excellence Center has a wide network of consultants with extensive expertise and many years of experience in countries across several continents. We offer international customers full-service global support. Our consultants’ expertise ranges from practical senior-level experience to extensive quality-related research experience.  For more specific information, see our Consultants page.

We offer four main types of consultancy support within each consulting project:  Coaching, Specialist support, Supervision, and Mentorship, as further described below. In addition, many of our consulting projects will include a combination of education and different consultancy support.

Coaching means that we support our clients' planning and decision-making regarding initiatives and programs concerning quality, improvement work, and customer-oriented business development.

Specialist support means that we help our customers solve specific problems or handle difficulties that arise in quality, improvement, and customer-oriented business development. Examples include advanced data analysis, problem-solving, process development, and change management.

Supervision means our consultants actively participate in the customer's work to lead improvements and change. The assignments can vary from the management of defining improvement projects or events to participation in major initiatives regarding quality, improvement or customer-oriented business development programs.

Mentorship means that we provide personal support to individuals and/or management teams to help them in their work and personal development regarding leadership and actions in quality, improvement work, and customer-oriented business development.